Melbourne Energy Solutions Effective Date: 25 September 2025

At Melbourne Energy Solutions, we value your privacy.

 

This Privacy Policy outlines how we collect, use, and protect your personal information.

​

1. Information We Collect
We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Property address (for quoting or job purposes)

• Details about your electrical needs

​

2. How We Use Your Information

We use your information to:

• Provide quotes and deliver electrical services

• Respond to your enquiries

• Send booking confirmations or job updates

• Improve our services and customer experience

​

3. How We Store and Protect Your Data

Your data is securely stored on password-protected systems and is only accessible by authorized personnel. We do not sell or share your information with third parties unless legally required or with your consent.

​

4. Marketing

With your permission, we may occasionally contact you with promotions, updates, or special offers. You can opt out at any time by contacting us.

​

5. Third-Party Services

​

If you submit your details through social media platforms (e.g., Facebook lead forms), your data may also be subject to their privacy policies.

​

6. Your Rights

You can request access to, correction of, or deletion of your personal data at any time.

​

7. Contact Us

For questions about your privacy or this policy, contact: 📧 [Your Email] 📞 [Your Phone Number]